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DASC Technologies × Agrius IT | Certified Partner, Bangladesh

When the warranty ends, we begin.

DASC Technologies is the operational layer behind enterprise IT, providing AMC, IT support, datacenter operations and warranty spare parts support for servers, storage, network, power and security infrastructure across major OEM brands.

SUPPORT_STATUS.LIVE ACTIVE
Fastest response tier30 min
Coverage window24 / 7 / 365
OEM brands supported40+
Infrastructure layersActive + Passive
Engineering benchL1 to L3
One ticket. One team. Full ownership from incident to resolution.
40+
OEM brands covered, active and passive
70%
Typical savings compared with direct OEM renewal
30min
Fastest guaranteed response tier
1
Single point of contact from start to finish

Who we are

A dedicated infrastructure and Third Party Maintenance partner for enterprise IT, covering servers, storage, networking, power and security, delivered by a Dhaka based team and backed by a global specialist network through our partnership with Agrius IT.

100+ certified engineers 40+ OEM brands supported Dhaka HQ & local spares

Local

Bangladesh based engineers

Direct

Single point of contact

Fast

Local spare parts stock

Certified

Agrius IT trained team

Our Strategic Partner

Agrius IT | a global Third Party Maintenance network

Agrius IT supports enterprise servers, storage, networking and tape libraries across more than 30 countries, through a network of associate offices and round the clock specialists. DASC Technologies is Agrius IT's certified delivery partner for Bangladesh.

COUNTRIES
30+
SUPPORT
24/7
HW LIFE EXTENDED
10 to 15 Years
TPM RANKING
Top 10

OEM grade reliability, delivered locally, at a fraction of the direct contract cost.

One partner for everything that keeps infrastructure running.

From the day hardware is racked to the day it is decommissioned, we cover the full operating life of enterprise IT, not just the parts that are easy to sell.

AMC & IT Support

Ongoing operational support for servers, network and end user infrastructure, including remote monitoring, ticketed response, and onsite engineers under a single annual contract.

Remote + OnsiteTicket to resolutionPreventive maintenance

Warranty & Spare Parts Support

A dedicated Third Party Maintenance alternative once OEM warranty ends, with dedicated buffer stock, EOL and EOSL coverage, and engineers certified on the hardware you already own.

EOL / EOSL coverageBuffer stockMulti vendor

Datacenter Support & Solutions

Design, build, migrate and maintain datacenter environments end to end.

Active Infrastructure Supply

Router, firewall, switch, WAF, load balancer, server & storage, sourced and supported.

Passive Infrastructure Supply

UPS, AVR, TVSS, EMS, rodent repellent systems, racks and structured cabling.

Surveillance & Access Control

CCTV, access control and video analytics for facilities of any scale.

Cybersecurity

Firewall, WAF, EDR/XDR, SOC/SIEM advisory and VA/PT engagements.

Structured Cabling

WiFi installation, cable dressing, labeling and standards compliant patching.

Managed Services

Ongoing monitoring, patching and reporting under a defined SLA.

Power & Environment

Sizing, installation and maintenance of power and climate systems.

The hidden cost of staying on OEM only support.

Every renewal cycle quietly resets the clock and the budget.

01

Forced renewal

OEM support ends on hardware that still works perfectly well.

02

Bundled cost

Software you don't use, attached at rates you didn't ask for.

03

Migration risk

New, unfamiliar gear, and downtime nobody budgeted for.

04

Repeat spend

Capex resets every two to three years, on a schedule someone else sets.

DASC breaks the cycle. We extend the useful life of the hardware you already trust, with stable systems, one accountable partner, and a contract you control instead of one that controls you.

How an engagement actually runs.

No ambiguity about who owns what, or how fast it moves.

Incident to resolution

1
You report it

Email, phone or portal, whichever is fastest for your team.

2
Ticket assigned

Logged instantly, matched to the right engineer and SLA tier.

3
Engineer dispatched

Right skill level, right spare part, tracked against the clock.

4
Issue resolved

Onsite or remote, closed within the contracted SLA.

Onboarding, five steps

1
Purchase order

Logs, serials and site data confirmed up front.

2
Site audit

Environment configuration, load and MTBF review.

3
Buffer stock sizing

Dedicated spares allocated against your actual risk profile.

4
SLA definition

Response tiers, escalation path and reporting agreed in writing.

5
Go live

Coverage begins with no disruption to the live environment.

Coverage tiers, in writing.

Guaranteed response times, with accountability sitting with us, not your internal team.

BRONZE
Coverage9 / 5
ResponseNext business day
SILVER
Coverage24 / 7 / 365
Response3 hours
GOLD
Coverage24 / 7 / 365
Response1 hour
PLATINUM
Coverage24 / 7 / 365
Response30 minutes

Bottom line for IT leadership: from incident to resolution, we take full operational ownership so the business runs without unnecessary disruption.

Every major OEM. One single point of contact.

Multi vendor coverage across servers, storage, networking, power and security.

HPE
Dell
Lenovo
IBM
Cisco
Juniper
Fortinet
SonicWall
Huawei
NetApp
Hitachi
Oracle
Aruba
Brocade
Extreme Networks
APC
Schneider Electric
Eaton

OEM coverage can be updated with DASC's confirmed partnerships before launch.

Local engineers. No overseas escalation delays.

Based in Dhaka, built to scale with the projects that need it.

  • Dhaka based engineering bench

    Field engineers and spare parts stock held locally, not routed through a regional office.

  • Government & enterprise ready

    Built for tender grade compliance, documentation and procurement workflows.

  • Scalable through partner alliances

    OEM and regional partnerships extend our reach for multi site and multinational rollouts.

Mohakhali DOHS, Dhaka

Headquarters & primary service region

LAT 23.81°NLON 90.41°E

What this means for you, specifically.

Two different problems, solved by the same contract.

FOR MANAGEMENT

Predictable cost, freed up capital

  • Cut infrastructure spend by up to 70%
  • Month to month or annual, cancel anytime
  • No forced hardware refresh cycles
  • Capital redirected toward growth, not upkeep
FOR IT / CTO

Accountability, not another vendor to manage

  • Guaranteed SLA response, as fast as 30 minutes
  • One partner owns the incident, the risk and the fix
  • Full multi brand coverage under one contract
  • Your team focuses on strategy, not outages

Let's put a number on what OEM lock in is costing you.

Get in touch

Tell us what's running, what's aging out, and what it needs to keep doing. We'll respond with a coverage plan, not a sales script.